Questions people ask
Where can I get free food in Cherokee County, Texas?
We have confirmed 7 places that can help in Cherokee County: Wells Interfaith Pantry (Food pantry: 4th Thursday, 8:00 AM to 10:00 AM. Free produce: Wednesday, 8:00 AM to 10:00 AM last week of the month only), (936) 867-4256, call first; Alto Food Pantry (Food pantry: Wednesday, 10:00 AM to 4:00 PM. Free produce: Wednesday, 10:00 AM to 4:00 PM), (936) 465-9797, call first; Rusk Cares Good Samaritan (Food pantry: 1st and 3rd Wednesday, 9:00 AM to 1:00 PM. Senior Box 60 and older, income limits apply: 2nd Wednesday...), (903) 683-2376, call first. 4 more are listed on this page. Please call first to confirm the ones marked call first. You can also dial 2-1-1 to talk to a person.
Where can I get help paying rent or a utility bill in Cherokee County, Texas?
We have confirmed 2 places that can help in Cherokee County: GETCAP, energy assistance (Tyler office), (903) 962-2670, call first; CampV, veteran resource center and emergency bill help (Tyler), (903) 566-1010, call first. Please call first to confirm the ones marked call first. You can also dial 2-1-1 to talk to a person.
Where can I get housing help in Cherokee County, Texas?
We have confirmed 2 places that can help in Cherokee County: Jacksonville Housing Authority, (903) 586-7585, call first; Housing Authority of Alto, (936) 858-4921, call first. Please call first to confirm the ones marked call first. You can also dial 2-1-1 to talk to a person.
Where can I find a free or low-cost clinic in Cherokee County, Texas?
We have confirmed 2 places that can help in Cherokee County: Family Circle of Care, Jacksonville Clinic (Monday to Friday, 7:30 AM to 5:30 PM), (903) 535-9041; HOPE Community Medicine Pediatrics, Rusk (Monday to Thursday, 8:00 AM to 5:00 PM. Friday, 8:00 AM to 3:00 PM), (903) 683-0093. You can also dial 2-1-1 to talk to a person.
Where can I get help with veterans benefits in Cherokee County, Texas?
We have confirmed 2 places that can help in Cherokee County: CampV, veteran resource center and emergency bill help (Tyler), (903) 566-1010, call first; Workforce Solutions East Texas, Tyler center (Monday to Friday, 8:00 AM to 5:00 PM), (903) 561-8131. Please call first to confirm the ones marked call first. A veteran in crisis can call 988 and press 1, or text 838255.
Where can I get help with WIC, jobs or parenting in Cherokee County, Texas?
We have confirmed 4 places that can help in Cherokee County: Texas WIC, Jacksonville clinic (Monday, 10:00 AM to 7:00 PM. Tuesday to Friday, 8:30 AM to 5:30 PM), (903) 589-0734; Texas WIC, Alto clinic, (903) 589-0734, call first; Workforce Solutions East Texas, Tyler center (Monday to Friday, 8:00 AM to 5:00 PM), (903) 561-8131. 1 more is listed on this page. Please call first to confirm the ones marked call first. You can also dial 2-1-1 to talk to a person.
Is HelpByState free to use?
Yes. There is nothing to sign up for and nothing to pay. Every listing is free, and so is adding or correcting one.
Why do some listings say call first?
Church and community pantries often change days, move, or close for a holiday. When the sources we checked disagree, or an organization does not publish its hours, we say so instead of guessing. A quick call saves a trip.
I run a pantry or a program. How do I get listed or fix our hours?
Use the Add a listing or Suggest an update form. We confirm it against your own page or contact you, then change the listing. It is free.
Is this the same as 2-1-1?
No. 2-1-1 is a statewide phone line and database run by the state network. HelpByState is an independent, county-by-county directory that shows the date each listing was checked. If you want to talk to a person, dial 2-1-1.
Where do the hours and phone numbers come from?
From each organization's own website or page, official sources such as housing authority and WIC clinic lists, and the public Find Food map of the East Texas Food Bank. We list the source on every card.