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HelpByState

Cherokee County, Texas

Free help in Jacksonville, Texas

6 places in Jacksonville, plus 4 that serve more than one town. Each listing shows the day we checked it, and anything we could not confirm says call first.

Food pantries and meals in Jacksonville3

Jacksonville

HOPE Inc.

Food pantry, Senior Box (60 and older, income limits apply), a East Texas Food Bank partner. Serves Cherokee.

Hours
Food pantry: Monday, Tuesday, Wednesday and Thursday, 9:00 AM to 2:00 PM
Address
595 S. Ragsdale St., Jacksonville, TX 75766

Call first. Hours come from the East Texas Food Bank map. Please call to confirm before you go.

Jacksonville

Society of St. Stephens UMC

Food pantry, a East Texas Food Bank partner. Serves Jacksonville ISD.

Hours
Thursday, 9:00 AM to 12:00 PM
Address
1031 S.E. Loop 456, Jacksonville, TX 75766

Call first. Hours come from the East Texas Food Bank map. Please call to confirm before you go.

Jacksonville

Our Lady of Sorrows

Food pantry, a East Texas Food Bank partner.

Hours
Thursday, 10:00 AM to 1:00 PM
Address
1023 Corinth Rd., Jacksonville, TX 75766

Call first. Hours come from the East Texas Food Bank map. Please call to confirm before you go.

Housing in Jacksonville1

Jacksonville

Jacksonville Housing Authority

Housing Choice Vouchers (Section 8) for low-income families, older adults and people with disabilities.

Hours
Please call for hours
Address
501 Devereaux St, Jacksonville, TX 75766

Call first. Office hours are not published. Call to ask about openings and the waiting list.

Health and dental in Jacksonville1

Family, kids and jobs in Jacksonville1

Also helps people in Jacksonville4

These serve more than one town. Check each listing for who they serve.

Rusk

River of Life Christian Center

Food pantry, a East Texas Food Bank partner. Serves Cherokee.

Hours
Thursday, 10:00 AM to 1:00 PM. 3rd Thursday, 4:00 PM to 6:30 PM
Address
677 Dickenson, Rusk, TX 75785

Call first. Hours come from the East Texas Food Bank map. Please call to confirm before you go.

Tyler

GETCAP, energy assistance (Tyler office)

State-funded help with electric and gas or propane heating and cooling bills, plus weatherization. It is usually one-time help for households at or below 150% of the federal poverty level, which in 2026 is $49,500 a year for a family of four. Priority goes to people who are elderly or disabled, families with a child under 6, and working families. It does not pay rent or water bills. There is no online application: download the paper form at get-cap.org and bring or email it, or book an appointment at 936-720-7474. Bring ID and proof of all income from the last 30 days. Decisions can take 60 to 90 days, and GETCAP says to keep paying your bills while you wait.

Hours
Please call for hours
Address
1010 W SW Loop 323, Tyler, TX 75701

Call first. The state lists GETCAP as the energy bill help provider for Cherokee County. This is its Tyler office, and its hours are not published. Call to ask where Cherokee County residents apply.

Checked October 8, 2026. Source: TDHCA provider list (2/2/2026) and own website.Suggest an update
Tyler

CampV, veteran resource center and emergency bill help (Tyler)

A veteran resource center that says it serves all of East Texas. It helps with VA benefits and claims, home loans, counseling and housing, and offers free rides to medical appointments. Its Direct Assistance Program, by appointment only, can help veterans with rent or mortgage, utilities, insurance, internet and phone, car payments and repairs, and groceries. Bring your DD214 or military ID, the bill, and a current bank statement. Veterans with a dishonorable, bad conduct or entry-level discharge are not eligible.

Hours
Please call for hours
Address
3212 W. Front St, Tyler, TX 75702

Call first. Hours are not published. CampV says it serves all of East Texas; call to confirm help for this county.

Questions people ask in Jacksonville

Where can I get free food in Jacksonville, Texas?

We have confirmed 4 places that can help in Jacksonville: HOPE Inc. (Food pantry: Monday, Tuesday, Wednesday and Thursday, 9:00 AM to 2:00 PM), (903) 586-7781, call first; Society of St. Stephens UMC (Thursday, 9:00 AM to 12:00 PM), (903) 586-2494, call first; Our Lady of Sorrows (Thursday, 10:00 AM to 1:00 PM), (903) 586-4538, call first. 1 more is listed on this page. Please call first to confirm the ones marked call first. You can also dial 2-1-1 to talk to a person.

Where can I get help paying rent or a utility bill in Jacksonville, Texas?

We have confirmed 2 places that can help in Jacksonville: GETCAP, energy assistance (Tyler office), (903) 962-2670, call first; CampV, veteran resource center and emergency bill help (Tyler), (903) 566-1010, call first. Please call first to confirm the ones marked call first. You can also dial 2-1-1 to talk to a person.

Where can I get housing help in Jacksonville, Texas?

We have confirmed one place that can help in Jacksonville: Jacksonville Housing Authority, (903) 586-7585. Please call first to confirm. You can also dial 2-1-1 to talk to a person.

Where can I find a free or low-cost clinic in Jacksonville, Texas?

We have confirmed one place that can help in Jacksonville: Family Circle of Care, Jacksonville Clinic (Monday to Friday, 7:30 AM to 5:30 PM), (903) 535-9041. You can also dial 2-1-1 to talk to a person.

Where can I get help with veterans benefits in Jacksonville, Texas?

We have confirmed 2 places that can help in Jacksonville: CampV, veteran resource center and emergency bill help (Tyler), (903) 566-1010, call first; Workforce Solutions East Texas, Tyler center (Monday to Friday, 8:00 AM to 5:00 PM), (903) 561-8131. Please call first to confirm the ones marked call first. A veteran in crisis can call 988 and press 1, or text 838255.

Where can I get help with WIC, jobs or parenting in Jacksonville, Texas?

We have confirmed 2 places that can help in Jacksonville: Texas WIC, Jacksonville clinic (Monday, 10:00 AM to 7:00 PM. Tuesday to Friday, 8:30 AM to 5:30 PM), (903) 589-0734; Workforce Solutions East Texas, Tyler center (Monday to Friday, 8:00 AM to 5:00 PM), (903) 561-8131. You can also dial 2-1-1 to talk to a person.

Something missing, or out of date?

If you run a pantry or program, or saw a listing that is wrong, tell us. We check every message against the organization's own page before anything changes.