1 place in New London, plus 15 that serve more than one town. Each listing shows the day we checked it, and anything we could not confirm says call first.
State-funded help with electric and gas or propane heating and cooling bills, plus weatherization. It is usually one-time help for households at or below 150% of the federal poverty level, which in 2026 is $49,500 a year for a family of four. Priority goes to people who are elderly or disabled, families with a child under 6, and working families. It does not pay rent or water bills. There is no online application: download the paper form at get-cap.org and bring or email it, or book an appointment at 936-720-7474. Bring ID and proof of all income from the last 30 days. Decisions can take 60 to 90 days, and GETCAP says to keep paying your bills while you wait.
Hours
Please call for hours
Address
1010 W SW Loop 323, Tyler, TX 75701
Call first. The state lists GETCAP as the energy bill help provider for Rusk County. This is its Tyler office, and its hours are not published. Call to ask where Rusk County residents apply.
Free civil legal help for people who cannot afford a lawyer. This office serves Camp, Gregg, Harrison, Marion, Panola, Rusk and Upshur counties.
Hours
Office, Monday to Friday, 8:00 AM to 5:00 PM. Intake, Monday to Thursday, 8:30 AM to 12:00 PM and 1:00 PM to 3:30 PM. Emergency intakes during all office hours. Toll-free: 800-866-0821
Help for survivors of domestic violence, sexual assault and sex trafficking in Gregg, Harrison, Upshur, Marion, Rusk and Panola counties: a 24-hour hotline, emergency shelter, counseling, and help with protective orders and court. If you are in danger, call 911.
Job center with job search help, training and career services. Child care help for working families: 800-676-8283. The region's main line is 1-844-ETWORKS.
A veteran resource center that says it serves all of East Texas. It helps with VA benefits and claims, home loans, counseling and housing, and offers free rides to medical appointments. Its Direct Assistance Program, by appointment only, can help veterans with rent or mortgage, utilities, insurance, internet and phone, car payments and repairs, and groceries. Bring your DD214 or military ID, the bill, and a current bank statement. Veterans with a dishonorable, bad conduct or entry-level discharge are not eligible.
Hours
Please call for hours
Address
3212 W. Front St, Tyler, TX 75702
Call first. Hours are not published. CampV says it serves all of East Texas; call to confirm help for this county.
Report abuse, neglect or exploitation of a child, an older adult or a person with a disability to the Texas Department of Family and Protective Services, which runs Child Protective Services (CPS). Call any time, or report online at TxAbuseHotline.org. In an emergency, call 911.
The state child support line, run by the Texas Attorney General. Ask about a case, payments or how to apply for child support services. Automated payment and case information is available any time, and you can also manage a case online at childsupport.oag.texas.gov.
Free, confidential help for anyone hurt or threatened by a partner or family member: safety planning, shelter referrals and someone to talk to. Call 1-800-799-7233, text START to 88788, or chat at TheHotline.org. In an emergency, call 911.
Call or text 988 to reach a trained crisis counselor any time, for a mental health crisis, thoughts of suicide or a substance use crisis. It is free and confidential. Veterans can press 1.
Free legal advice by phone from Texas Legal Services Center attorneys. Advice on Medicaid, Medicare and long-term care is open to all callers. Estate planning and consumer problems, such as debt collection, are for people 60 or older. Advice only: they cannot write documents, negotiate or go to court.
Hours
Monday to Friday, 8:30 AM to 5:00 PM. Call 800-622-2520 and choose option 3
The state agency for veterans, with VA-accredited claims counselors, job help for veterans, education approvals, and grants to local veteran groups. Henderson County is in its Tyler and Longview area, but we could not read its office list, so call to ask who to see and how to book.
Hours
Please call for hours
Call first. The agency's own website blocked our check, so the phone number comes from VA and the state veterans portal. Please call to confirm.
VA benefits: 800-827-1000. VA health benefits: 877-222-8387. Homeless veterans, open 24 hours: 877-424-3838. MyVA411, the main VA line, open 24 hours: 800-698-2411.
Hours
Benefits line, Monday to Friday, 8:00 AM to 9:00 PM Eastern
We have confirmed 2 places that can help in New London: Overton-New London Food Pantry (3rd Wednesday, 10:00 AM to 12:00 PM), (903) 570-9566, call first; Henderson Food Pantry (Food pantry: Tuesday, Wednesday, Thursday, Friday and Saturday, 9:00 AM to 2:00 PM. Free produce: Thursday, 8:00 AM...), (903) 649-3759, call first. Please call first to confirm the ones marked call first. You can also dial 2-1-1 to talk to a person.
Where can I get help paying rent or a utility bill in New London, Texas?
We have confirmed 2 places that can help in New London: GETCAP, energy assistance (Tyler office), (903) 962-2670, call first; CampV, veteran resource center and emergency bill help (Tyler), (903) 566-1010, call first. Please call first to confirm the ones marked call first. You can also dial 2-1-1 to talk to a person.
Where can I find a shelter or warming center in New London, Texas?
We have confirmed one place that can help in New London: Women's Center of East Texas (24-hour hotline), (800) 441-5555. We could not confirm a year-round walk-in shelter in the county. For a place to stay tonight, call 2-1-1, or 911 in an emergency.
Where can I get help with addiction or mental health in New London, Texas?
We have confirmed one place that can help in New London: 988 Suicide and Crisis Lifeline (24 hours a day, 7 days a week), 988. If you are in crisis right now, call or text 988. You can also dial 2-1-1 to talk to a person.
Where can I get help with veterans benefits in New London, Texas?
We have confirmed 5 places that can help in New London: Rusk County Veterans Service Office in Henderson, (903) 657-0313, call first; CampV, veteran resource center and emergency bill help (Tyler), (903) 566-1010, call first; Texas Veterans Commission, (800) 252-8387, call first. 2 more are listed on this page. Please call first to confirm the ones marked call first. A veteran in crisis can call 988 and press 1, or text 838255.
Where can I get free legal help in New London, Texas?
We have confirmed 3 places that can help in New London: Lone Star Legal Aid, Longview office (Office, Monday to Friday, 8:00 AM to 5:00 PM. Intake, Monday to Thursday, 8:30 AM to 12:00 PM and 1:00 PM to 3:30 PM), (903) 758-9123; Legal Hotline for Texans (Monday to Friday, 8:30 AM to 5:00 PM. Call 800-622-2520 and choose option 3), (800) 622-2520; Women's Center of East Texas (24-hour hotline), (800) 441-5555. You can also dial 2-1-1 to talk to a person.
Where can I get help with WIC, jobs or parenting in New London, Texas?
We have confirmed one place that can help in New London: Workforce Solutions East Texas, Longview center (Monday to Friday, 8:00 AM to 5:00 PM), (903) 758-1783. You can also dial 2-1-1 to talk to a person.
Something missing, or out of date?
If you run a pantry or program, or saw a listing that is wrong, tell us. We check every message against the organization's own page before anything changes.